Job Board

Front Office Manager

Location: Da Nang City | Posted: 20/12/2018

Department: Front Office Department

 

Report to: General Manager

 

 

Chicland Hotel is looking for hospitality leaders — today. We have built a reputation of excellence on exceeding expectations in the fashion industry, and continue remaining and focusing on delivering the highest-quality experience in the hospitality industry. The caliber of service, attention to detail, and consistent quality our guests expect begin and end with our colleagues. The position has been designed for our associates to become a part of our top management team and to progress rapidly within our organization.

What we offer:

  • Opportunity to join very young and characterized brand in the hotel industry.
  • Professional working environment.
  • Very attractive salaries that commensurate with work experience.
  • Very attractive bonuses and benefits.
  • Opportunity to grow, to continuously work in the hotel or on other projects.

About the position

Job Overview

  • Manage the operations of the Front Office Department by ensuring product quality standards are met and that optimum service is provided to all hotel guests according to the hotel’s business objectives.
  • To perform the human resource function in ensuring staff selection, training, counseling and recognition programs are adhered to in order to maximize performance standards and to adhere to guest service standards in order to maximize guest satisfaction.
  • Monitoring department’s operation, P&L, costs and human resources.
  • Detail of the job description to be discussed.

 

What we expect

 

Require Skills

  • Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
  • Good writing skills.
  • Fluency in English (04 skills).
  • Proficient in the use of Microsoft Office, Excel and Front Office System.
  • Problem solving, reasoning, motivating, organizational and training abilities.
  • Strong Leadership skills in managing teams.
  • Ability to manage complex relationships.

 

Qualifications

  • Bachelor’s degree in Hotel Administration, Business Administration or equivalent.

 

Experience

  • 5 years of guest service / hotel experience with one year in a management capacity, or an equivalent combination of education and experience. 
  • Type and level of experience required may vary slightly based on size and complexity of operation.

 

=> For application, what you need is just sending your CV to our email: hr@chicland.vn

=> If you have any question, please feel free to contact via email: pam@chicland.vn or by phone: 0934.201.191 (Mr. Vu).

=> You can also apply by submitting your resume directly at Slot B4, 1-06, Vo Nguyen Giap Street, Phuoc My Ward, Son Tra District, Da Nang (Mr. Luong – 0968385716).

Explore more information about your exciting working environment, please visit: http://www.chiclandhotel.com